Privacy Policy

1. Introduction

GetStackLens Private Limited ("GetStackLens", "we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data when you use our website at getstacklens.ai and our cloud platform at app.getstacklens.ai(together, the "Services").

2. Information We Collect

We collect information you provide directly to us and information collected automatically.

Information you provide

• Waitlist & account registration: email address, name, company name.
• Billing: payment information processed securely by Stripe. We do not store full card numbers.
• Support: any information you provide when contacting us.

Information collected automatically

• IP address, browser type, operating system, referring URLs, and pages visited on our marketing site.
• Usage data within the platform (features accessed, API call counts) solely to operate and improve the Services.

3. How We Use Your Information

• To provide, operate, and maintain the Services.
• To send you early access invitations and product updates (you may opt out at any time).
• To process payments and manage your subscription.
• To respond to support inquiries and improve the Services.
• To comply with legal obligations, including EU AI Act Article 13 reporting requirements.

4. Data Sharing & Disclosure

We do not sell your personal data. We share data only in limited circumstances:

• Service providers: Stripe (payments), Vultr (infrastructure), and similar processors who are bound by data-processing agreements.
• Legal requirements: If required by law, court order, or governmental authority.
• Business transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected users.

5. Data Retention

We retain your account data for as long as your account is active or as needed to provide the Services. Waitlist emails are retained until you request removal or early access concludes. You may request deletion at any time by emailing privacy@getstacklens.ai.

6. Your Rights (GDPR & CCPA)

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Correct inaccurate data.
• Request erasure of your data ("right to be forgotten").
• Object to or restrict processing of your data.
• Data portability.
• Withdraw consent at any time without affecting prior processing.

To exercise these rights, contact us at privacy@getstacklens.ai. We will respond within 30 days.

7. Cookies

We use essential cookies necessary for the operation of our website. We may also use analytics cookies to understand how visitors interact with our site. For full details, see our Cookie Policy.

8. Security

We implement industry-standard security measures including encryption in transit (TLS 1.2+), encryption at rest, and role-based access controls. No method of transmission over the Internet is 100% secure; we cannot guarantee absolute security but commit to prompt disclosure of any breach affecting your data. See our Security Policy for more detail.

9. International Transfers

GetStackLens is headquartered in India. If you are located in the EU/EEA or UK, your data may be transferred to and processed in India under Standard Contractual Clauses (SCCs) approved by the European Commission.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by a prominent notice on our website. Continued use of the Services after changes take effect constitutes your acceptance of the updated policy.

11. Contact Us

For privacy-related questions or requests, contact us at: privacy@getstacklens.ai
GetStackLens Private Limited, India.